SUPPORT
SUPPORT
FAQ
Please visit the Warranty/Registration page to register your product.
We hope you are happy with your Cat® tools. If you need to return them please refer to the return policy and instructions from the retailer where your product was purhased for returns.
If you have questions about service or are having an issue with your product, please visit the contact us page and call the number provided.
Replacement parts and accessories are currently available for Cat® outdoor power equipment. Please refer to the retailer where you purchased your Cat® product for available accessories. Cat® power tools are compatible with most competitors’ accessories. For all Cat® power tools and outdoor power equipment, please check the manual for correct fitment/alignment prior to using any non-Cat® branded accessory.
Cat® power tools have an available 18V 2Ah Battery (DXB2), a 4Ah Battery (DXB4), and a 5Ah Graphene Battery (GXB5). All 1 For All 18V Batteries are compatible with every Cat® 18V tool. Cat® 60V Outdoor Power Equipment has an available 2.5Ah Battery (DC6B25), and a 5Ah Battery (DG6B5). Both of these batteries are compatible with all Cat® 60V Outdoor Power Equipment tools.
Cat® 60V outdoor power equipment includes a 5-year warranty for the tool and a 3-year warranty for the battery. Cat® 18V power tools include a 3-year warranty for the tool and a 3-year warranty for the battery. Cat® 18V Graphene batteries include a 5-year warranty. Cat® corded power tools include a 3-year warranty.
The watt-hour of the DC6B25 60V 2.5Ah battery is 150. The watt-hour of the DG6B5 60V 5Ah battery is 300. The watt-hours for 18V batteries 2.0Ah is 36, 4.0Ah is 72, and Graphene 5.0Ah is 90.
To stay up to date on where Cat® power tools and outdoor power equipment are available for purchase, please enter your email address at bottom of the homepage to sign up for our newsletter.
Cat® power tools and outdoor power equipment are manufactured in China.
Product manuals are located on the manuals page as well as the product page for each tool.
Cat® power tools are currently available for purchase at select Home Hardware locations in Canada. To find a location, please visit the store locator.
Please visit our contact us page.